1. RETURNS
We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return it within [Insert Number of Days] days of receiving your order for a full refund, exchange, or store credit (excluding shipping charges).
Items must be returned in their original condition, with all original tags and packaging. Items that have been worn, used, or are not in their original condition will not be eligible for return.
2. EXCHANGES
If you would like to exchange an item for a different size, color, or style, please follow the return instructions above. Once your return is received and processed, we will issue a store credit, which you can use to purchase a different item.
3. SHIPPING
You are responsible for the cost of shipping returns to us. We recommend using a trackable shipping method and purchasing shipping insurance to ensure safe delivery of your return.
4. REFUNDS
Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method. Please allow [Insert Number of Days] days for the refund to appear on your statement.
5. LIMITATIONS
This Return and Exchange Policy does not apply to certain items, including but not limited to: final sale items, custom orders, and gift cards.
6. QUESTIONS
If you have any questions about our Return and Exchange Policy, please contact us at contact@projectorprojects.com.